Refund policy

Returns

All returns must be requested within 30 days of purchase to receive a full refund. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, items must have the original tags, unworn, unwashed, and free of perfume, make-up and deodorant. Items that do not meet the highest standards of health and hygiene are not eligible for return or store credit and will be returned to sender.

To complete your return, we require a receipt or proof of purchase.

Sale items and gift cards are final sale and do not qualify for return or exchange.

A $5 restocking fee per item will be applied to all returns.

Refunds

Once your return is received and inspected, we will send you an email to notify you that your return is in process. Refunds will be issued to the original method of payment. Please allow 15 business days from the the date your return is confirmed for your refund to be processed.

Exchanges

If you would like to exchange a product, please return the original item for a full refund and place a new order to secure your new size, color, or style.

If you need to exchange a defective or damaged item, please send us an email at contactus@liberte.co and send your item to:

Liberté Returns
8033 W. Sunset Blvd #347
Los Angeles, CA 90046

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.

Shipping

To return your product, please mail your product with receipt to the following address using a prepaid, insured, and traceable shipping method: